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e-Res is an advanced table reservation system developed by Kernow Software, designed to optimize the booking processes for restaurants, cafes, and bars. Its user-friendly interface, combined with powerful functionalities, caters to both small eateries and large restaurant chains. The system’s intelligent availability algorithm is highly customizable, ensuring that businesses can manage their reservations efficiently and minimize no-shows through features like SMS and email reminders.
One of the standout features of e-Res is its ability to take cards or deposits to secure bookings, thus reducing the risk of no-shows. The online booking module allows customers to make reservations 24/7 directly through the restaurant’s website, while the mobile app provides on-the-go access for both staff and customers. The multi-user and multi-site capabilities make it an ideal choice for central reservation offices, ensuring smooth operations across multiple locations.
e-Res also includes a comprehensive customer database that logs previous visits, preferences, and any allergies or intolerances, enhancing the personalized service experience. The pricing model is straightforward, with a fixed monthly charge and no hidden fees or long-term contracts, allowing businesses to leave at any time if the system does not meet their needs.
Key Features and Capabilities of e-Res:
Intelligent Availability Algorithm
Customizable to fit unique business needs
Efficient reservation management
Secure Booking and No-Show Management
Accepts card payments and deposits
SMS and email reminders to reduce no-shows
Online and Mobile Booking Access
24/7 reservations via the website
Mobile app for on-the-go access
Multi-User and Multi-Site Support
Ideal for central reservation offices
Streamlined operations across multiple locations
Comprehensive Customer Database
Logs previous visits and preferences
Records allergies and intolerances
Transparent Pricing Model
Fixed monthly charges with no hidden fees
No long-term contracts or minimum terms
Easy Data Export
Assistance with data export if the system does not meet needs
User-friendly interface for straightforward operations
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