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ResDiary is an advanced restaurant booking and table management system designed to optimize the dining experience for both customers and operators. It allows restaurants to accept online reservations 24/7 without any commission fees, streamlining the booking process directly through their website, social media, and Google platforms. This ensures maximum visibility and accessibility for potential diners.
The platform also includes powerful table management tools to enhance operational efficiency. It features automated reminders, deposits, and prepayments to reduce no-shows and manage customer flow seamlessly. ResDiary’s smart rules and comprehensive analytics provide real-time insights and enable smooth service operations, ensuring a high level of customer satisfaction.
In addition to booking and table management, ResDiary offers extensive customer relationship management (CRM) capabilities. The system collects detailed customer data, which can be used to create personalized marketing campaigns and promotions, turning first-time visitors into loyal customers. With over 60 integrations with various software partners, ResDiary ensures a holistic and efficient approach to managing restaurant operations, marketing, and customer engagement.
Capabilities of ResDiary:
Online Bookings:
24/7 commission-free bookings via multiple channels.
Integration with Google Search and Maps.
Customizable booking widget for enhanced visibility.
Table Management:
Automated reminders, deposits, and prepayments.
Smart rules for managing customer flow.
Real-time updates for seamless operations.
Customer Relationship Management (CRM):
Detailed customer data collection.
Personalized marketing and promotions.
Tools to convert first-time visitors into regulars.
Integrations:
Over 60 integrations with EPOS, PMS, marketing, and staff management systems.
Improved operational efficiency and data handling.
Enhanced marketing capabilities.
Analytics and Reporting:
Comprehensive analytics for operational insights.
Real-time reporting to aid decision-making.
Tools to improve customer experience and business growth.
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