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UMAI is a versatile hospitality management platform designed to help restaurants optimize their operations and increase sales. It offers a suite of solutions, including UMAI 360 for reservation, waitlist, and seating management, as well as loyalty programs, marketing automation, and takeaway services. By using UMAI, restaurants can streamline table management, reduce no-shows, and upsell to guests effectively.
The platform also enhances customer relationships through guest profiles and CRM capabilities, allowing restaurants to personalize their services. With built-in reporting and analytics, UMAI helps managers make data-driven decisions to improve performance and increase customer retention.
UMAI integrates marketing tools that automate communication with guests, offering personalized promotions and loyalty rewards. It is designed for various types of establishments, including restaurants, cafés, bars, and quick-service venues, helping them scale through targeted strategies and efficient reservation systems.
Key Capabilities of UMAI:
UMAI 360: A comprehensive tool for managing reservations, waitlists, and seating.
Loyalty and Marketing Automation: Keeps customers engaged with tailored offers.
Guest Profiles and CRM: Stores customer data for personalized service.
Delivery and Takeaway Solutions: Supports online orders and takeaway management.
Upselling and Revenue Management: Increases customer spend with strategic upselling.
Analytics and Reporting: Provides data insights for improved decision-making.
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